Shipping policy

Shipping & Delivery Policy

1. Shipping Coverage

We currently deliver to over 18,000+ PIN codes across India. At this time, we do not offer international shipping.

2. Order Processing & Dispatch

Processing Time: All orders are processed and packed within 24 to 48 hours (excluding Sundays and Public Holidays).
Cut-off Time: Orders placed after 4:00 PM will be processed on the next business day.
Packaging: To ensure freshness and prevent damage, our dry fruits are vacuum-sealed or nitrogen-flushed and shipped in sturdy, tamper-evident packaging.

3. Estimated Delivery Timelines

Once your order is dispatched, the estimated time of arrival (ETA) is as follows:

Metro Cities: 2–4 business days.
Tier 2 & 3 Cities: 4–6 business days.
Remote Areas (NE India, J&K): 6–9 business days.

Note: Delays may occur due to extreme weather, festive surges, or courier partner issues.

4. Shipping Charges

Free Shipping: We offer Free Delivery on all orders.
Cash on Delivery (COD): An additional convenience fee of ₹[e.g., 40] may apply for COD orders.

5. Order Tracking

As soon as your package is handed over to our courier partner (e.g., Delhivery, Blue Dart), you will receive a Tracking ID via email and SMS. You can track your shipment in real-time on our website or the courier’s portal.

6. Delivery Attempts & Address Accuracy

Our courier partners will attempt delivery up to 3 times.

Please ensure the shipping address and contact number provided are 100% accurate.
If a package is returned to us due to an incorrect address or unavailability, a re-shipping fee will be charged to send it again.